Webiface
Missed-Call Text-Back Automation for Service Businesses
An AI-powered multi-tenant platform that instantly texts back missed calls, runs automated conversations, captures leads into a dashboard, and notifies business owners — so no lead slips through while your team is on the job.
Service Businesses Miss 30-60% of Calls While on Job Sites
When a contractor is on a ladder or under a sink, they can't answer the phone. That missed call is a potential customer who immediately calls the next business on Google. By the time the voicemail is checked — hours later — the lead is gone.
Manual follow-up is inconsistent. Receptionists can't handle peak call volume. And there's no system to track which leads came from calls, which were followed up, and which converted.
What Happens Without Automation
- ✕ Missed call goes to voicemail — no instant response
- ✕ Lead calls the next competitor who answers
- ✕ Hours pass before anyone checks messages
- ✕ No record of which leads were lost to missed calls
What Webiface Does
Instant SMS Auto-Reply
Sends a custom text message the moment a call is missed — while the lead is still looking at their phone.
AI Conversation Handling
Flowise and OpenAI power natural two-way conversations that qualify leads and book appointments automatically.
Multi-Tenant Management
Each business gets its own isolated tenant with custom settings, phone numbers, auto-replies, and team access.
Lead Tracking & History
Every conversation is logged. See full history, lead status, notes, and conversion tracking in one dashboard.
Owner Instant Notifications
Business owners get real-time alerts when a new lead comes in, when a conversation needs attention, or when a lead converts.
Keyword-Based Auto-Responses
Configure responses triggered by keywords like "emergency", "price", "today" — route urgent leads differently.
Campaign Analytics
Track response rates, conversation outcomes, lead volume, and conversion metrics per tenant and per campaign.
Webhook Integrations
Push lead data to your CRM, Google Sheets, or any external system via webhooks. Designed to connect with your existing stack.
Tech Stack
Platform Preview
Screenshot placeholder: Dashboard
Screenshot placeholder: Lead Conversation View
Screenshot placeholder: Tenant Settings
Screenshot placeholder: Automation Rules
Demo Video
A walkthrough of Webiface in action — from missed call to lead capture.
Want to Build Something Similar?
Whether you need a missed-call text-back system, an AI chatbot, or a custom automation platform for your service business — let's discuss what fits your workflow.